PRIVACY POLICY

 

Effective: 15/10/2021

 

We take the protection of your personal data very seriously and process this data exclusively on the basis of the legal provisions (GDPR, Data Protection Act, Telecommunications Act) and within the scope of our corporate purpose.

 

 

Responsible Controller of processing your data on this website:

Ursula Futura GmbH

Höhnegasse 5/6

1180 Vienna

Austria

E-Mail: studio@ursulafutura.com

 

If you have any questions about how your data is processed or would like to exercise your rights (see below), please contact us at this address.

 

 

Server log files

Even if you visit our webstore without logging in, our web server records the data that your Internet browser provides us with (including the name of the page or file accessed, date and time, Internet browser used, number of visits, length of stay, the page from which you reached us (referer), screen resolution and operating system, IP address). We store the IP address unabbreviated for a maximum of three months in order to be able to respond to any judicial or official inquiries (e.g. in the event of a fraudulent purchase under a false identity). After that, your IP address will be shortened so that it is no longer possible to draw conclusions about your person. The legal basis for the processing is our legal obligation to provide information (Art 6 para 1 lit c GDPR) and our legitimate interest in protecting ourselves and our customers from abusive behavior and to prosecute this behavior (Art 6 para 1 lit f GDPR). We transmit the IP address only upon a judicial or official request. The remaining data is evaluated in a non-personal statistic, so that we can learn more about the use of our platform, fix errors and optimally align our offer to our audience.

 

Contact

If you contact us by email or telephone, we collect and store all the data you provide us with in the process. The data processing is carried out for the implementation of pre-contractual measures (such as inquiries before a purchase) or for the fulfillment of a contractual relationship (Art 6 para 1 lit b GDPR) or is based on our legitimate interest in the processing of the inquiry (Art 6 para 1 lit f GDPR). We only transmit the data to third parties (e.g. to suppliers, transport service providers) if this is necessary for answering the inquiry. We store the data for the duration of processing the inquiry and for any additional queries. In addition, we keep your inquiries for up to a further six months so that you can refer to an older inquiry at a later date.

 

 

Purchasing in the webshop

When you purchase goods in our webshop, we collect and store all related data (date and time of request, articles, payment methods, delivery address, billing data, etc). The legal basis is the fulfillment of our contractual obligation to you or the implementation of pre-contractual measures - Art 6 para 1 lit b GDPR. The data will be transmitted to third parties (e.g. suppliers, payment service providers, transport service providers) if and to the extent necessary to fulfill this contractual relationship. We store all such data until completion of the order and expiry of the period for asserting warranty claims and claims for damages arising from the sale (usually three years). Statutory storage obligations (e.g. according to invoicing regulations) remain unaffected.

 

 

User account

If you register for a user account, we store all data that you provide to us in this context. For your account, we store, among other things, your ID and contact data (first name, last name, VAT number, e-mail address, password), the data collected in the course of purchases (see above) as well as your personal settings in the account management and communication data. The provision of data marked with an "*" is mandatory. If you do not provide us with this data, you will not be able to create an account on our platform. We use this data to manage your account and to make it easier for you to buy at our webshop without having to re-enter your data over and over again. The legal basis for the processing of your data is the fulfillment of the contractual relationship concluded with you (Art 6 para 1 lit b GDPR) or a legal obligation (Art 6 para 1 lit c GDPR). The data will be transmitted to third parties (e.g. carriers) if this is necessary for the fulfillment of this contractual relationship. In the case of a justified request for information (e.g. according to § 18 ECG) from a court, an authority or a legitimate third party, we will disclose your name, postal address and email address. We store all this data until you delete your user account, in any case until the completion of open orders and the expiry of the period for asserting warranty claims and claims for damages arising from the sale (usually three years). Legal storage obligations (e.g. according to accounting regulations) remain unaffected.

 

 

Newsletter

If you register for our newsletter, we will store the email address you provide for the purpose of sending it to you. If you have a user account and use the same email address for this account, we link the newsletter registration to your account and can thus address you by name. The legal basis is your consent to receive the mailings (Art 6 para 1 lit a GDPR). Once you have registered for the newsletter, we will send you an email with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: studio@ursulafutura.com. After a cancellation, you will not receive any further newsletters, but the cancellation does not affect the legality of the data processing carried out up to that point. We store data in personal form until you unsubscribe from the newsletter.

 

For sending the newsletter, we use the services of Mailchimp (The Rocket Science Group, LLC, Georgia, USA). We have concluded a contract processing agreement with this provider. 

 

We will not individually evaluate the use of our mailings, but have anonymized statistics compiled for this purpose. 

 

 

Cookies

Our online platform uses cookies. These are small text files that are stored on your terminal device and can be retrieved again. During your visit, you can select via the cookie banner whether you accept all cookies or only the technically necessary ones.

 

Cookies that are technically necessary for the functioning of the webshop:

 

Name	Function	Storage Time
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y

 

 

Reporting and Analytics cookies on our website:

 

Name	Function	Storage Time
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session

 

 

You can also reject some or all cookies or delete cookies that have already been set via your browser settings. Please note that certain features of our platform will not be available if you disable cookies. 

 

 

Google Analytics

With your consent to analysis and statistics cookies, we use the analysis service Google Analytics of the company Google LLC on our website. The responsible service provider within the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The legal basis for this analysis is your consent (Art 6 para 1 lit a GDPR).

 

Google Analytics uses cookies, which are small text files that enable an analysis of your use of our websites. The following cookies are stored on your terminal device:

 

_ga	2 Years	Used to distinguish users.
_gid	24 Hours	Used to distinguish users.
_ga_<container-id>	2 Years	Used to get the session status.
_gac_gb_<container-id>	90 Days	Contains campaign-related information.

 

 

The information collected by means of cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

 

We use the anonymizeIP function (so-called ‘IP masking’): Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

 

On our behalf, Google evaluates your use of our website and creates reports for us for usage. This enables us to better tailor our offers to the use and needs of our customers.

 

The data is transferred for analysis to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google works for us as a processor. We have concluded a contract processing agreement with Google.

 

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by not giving your consent via the cookie banner or by downloading and installing a browser add-on to deactivate Google Analytics at the address https://tools.google.com/dlpage/gaoptout?hl=en. You can also prevent Google from processing your data in the future.

 

For more information on the terms of use of Google Analytics and data protection at Google, please visit https://policies.google.com/?hl=en.

 

 

Disclosure of Data, Processing

Your personal data will be used exclusively by us and will not be transmitted to third parties without your consent, a legal obligation or a judicial or official decision. If we use third parties ("Processors") to carry out orders, we ensure that they use your data exclusively within the framework of the agreement concluded with them, our orders and in compliance with data protection regulations.

 

 

Your rights

You have the right to request from us information about all processed data, the rectification or erasure of this data or also the restriction of processing of the data. Furthermore, you may object to the processing of your data. You can also revoke your consent to the use of your data at any time by sending an email to studio@ursulafutura.com. If you revoke your consent or raise an objection, we will delete your data unless we are required to store it by law or are entitled to do so for compelling reasons that merit protection. If you revoke your consent, this will not affect the lawfulness of the data processing carried out up to that point. You also have the right to receive the personal data concerning you in a structured, common and machine-readable format. If you believe that your data is being used in violation of the law, please contact us. We can usually address your concerns in a direct conversation. You can also file a complaint with the data protection authorities.

 

 

Amendments to this Privacy Statement

We reserve the right to change or add to this statement as necessary to reflect changes in our offerings and the wishes of our users. The date of the most recent amendment can be found at the top of this document. Please visit our website regularly to check the current status of the data protection declaration.